By Cindy Skaff, SST 1 Consultant
Performing a root cause analysis is the first, and perhaps the most important step in completing the One Needs Assessment (ONA).
If the root cause analysis is done well, you will be able to identify your priority needs with precision and accuracy.
But, if you skip this step, spend too little time or don’t involve all stakeholders, your priority needs will be haphazard, unfocused and inaccurate.
- Only focus on things you can control.
- Aim to correct root causes rather than symptoms.
- Realize there can be multiple root causes for a single problem.
- Focus on the HOW and WHY, not WHO was responsible.
- Provide enough information to inform your corrective action plan.
- Consider how the root cause can be prevented in the future.
It is well worth your time to learn how to do a proper RCA and complete it with intentionality so your One Needs Assessment will give you proper direction. Your State Support Team Region 1 consultants are here to help. Give us a call and we can coach you through the process.